Clairy Moraitou
Group Head of Customer, Brand, Market Insights @ Zurich Insurance
Clairy is the Group Head of Customer, Brand and Market Insights at Zurich Insurance Company, having previously worked at McKinsey, Shell and Eurobank. She is a change agent, inspiring action and driving strategy to build a better tomorrow. With over 20 years of professional experience in different countries, companies and cultural environments, she has led teams on strategy, transformation and customer experience.
Throughout her career, Clairy has run corporate strategy, merger & acquisitions, customer experience, insights & analytics, organizational redesign and change management global programs. Her objective is to create and implement strategies that deliver a competitive advantage and have a positive impact on companies, employees and the planet.
Clairy is strong believer in purposed-led companies with a growth mindset. She is using leadership, insights and data to transform the way companies conduct business.
She holds a Master’s degree in Chemical Engineering from the National Technical University of Athens (ΕΜΠ Greece), an MBA from the Rotterdam School of Management, Erasmus University (The Netherlands) and has also studied in Politecnico di Milano (Italy). She is a frequent presenter at the Universities of St Gallen and Bern. She has lived many years in Greece, Italy, The Netherlands and now Switzerland. She is fluent in Greek, English, Italian, proficient in French and has a good knowledge of German. She is married and the proud mother of twin 10-year-old boys.